For all your questions
File converter
Subscription
Converter
Which files can I convert?
With our converter, you can convert a multitude of file formats.
You can convert text documents such as Word files, Excel spreadsheets, PowerPoint presentations and PDF files. You can also convert images in various formats, videos, audio files and many other file types. Our aim is to provide you with a comprehensive solution for all your file conversion requirements.
Converter
Does it ensure the security of your data?
Absolutely! Protecting your files is our main concern. Our file converter is equipped with state-of-the-art security measures to ensure the confidentiality and security of your data throughout the conversion process.
What's more, no copies of your files are kept once the conversion is complete. So you can use our service with complete peace of mind, knowing that your information remains secure at all times.
Converter
Is there a maximum size allowed?
There are no size restrictions with our file converter. You can convert files of any size, large or small, to suit your needs. Our priority is to provide you with a convenient and efficient conversion service, with no limitations on file format or size. If you have any further questions or concerns, please do not hesitate to contact us at any time.
Converter
What is the approximate duration of a file conversion?
The speed at which a file is converted can vary depending on a number of factors such as its size, format and the load on our servers at the time of conversion. Our conversion tool is specially designed to carry out these tasks quickly and efficiently. In general, for standard-sized files, conversion is usually completed in a few seconds to a few minutes. However, for larger files, the process may take a little longer. We are continually working to optimise our performance to ensure the best possible conversion experience for our users.
Converter
Do you need help with any problems during use?
Of course you can! We are aware that questions or problems may arise when using our converter, which is why our customer support team is available to assist you. Whether you need technical help, advice on how to use the product or have a general query, don't hesitate to contact us. We're here to offer you the assistance you need to make the most of our converter and resolve any problems that may arise.
Subscription
How can I subscribe to your services?
To access the test results, you can take advantage of our 24-hour offer for just €0.50. After this period, the subscription will automatically change to a monthly package at a cost of €47.50. If you prefer to stay with the 24-hour offer only, you can unsubscribe at any time. All the instructions for carrying out the test and subscribing to a package are detailed on the "How does it work" page.
Subscription
What services are covered by the subscription?
With our subscription, you get full access to all the features of our file converter, including the ability to convert files into a variety of formats without limit. What's more, you'll benefit from priority customer support to answer all your questions and resolve any problems you may encounter.
We are constantly striving to improve our service by adding new features to make your conversion experience even more enjoyable.
Subscription
What is the procedure for cancelling my subscription?
To cancel your subscription, simply go to the "Unsubscribe" section by clicking on the corresponding tab or by accessing your personal "My account" area. Then enter your e-mail address and confirm your request.
Subscription
If I forget to unsubscribe before the end of the trial, can I get my money back?
If you have failed to unsubscribe, you may request a refund within 14 days of taking out the subscription, provided you have not used our services after the 24-hour trial period.
File converter
Subscription